VOICE SERVICES
CloudPBX
Cirus Networks CloudPBX solution offers the best of both worlds with leading edge uCaaS facilities in a solution that can be customised to suit your requirements.
Your choice to use either desktop handsets, smartphone apps or use your PC. Simply pay a monthly charge for the voice services that you use, and you can scale up or down as your business needs change.
Key Features of Cirus Networks CloudPBX
Versatile Device Options
Choose to communicate using desktop handsets, smartphone apps, or directly from your PC. This flexibility ensures you can stay connected the way that works best for you and your team.
Scalable Extensions
Tailor your system with 4 to 200+ extensions, perfect for assigning specific devices to individual users, whether they’re using desk phones, mobiles, or desktop apps.
Customisable SIP Trunks
Select the exact number of SIP lines needed for your CloudPBX, ensuring cost-efficiency by paying only for what’s required.
For more information, please see our SIP Trunks & Numbers page.
Advanced UCaaS Features
Go beyond standard phone functionalities with features like softphones, chat, online meetings, and more, enhancing your communication capabilities.
Enhanced Functionality
Add useful features such as call recording, additional ring groups, queues, contact centre monitoring, CRM integration, fax to email, and integration with Microsoft Teams.
Premium Handsets and PBX Features
Benefit from premium Yealink handsets and comprehensive PBX features like advanced ring groups, voicemail to email, call queues, conferencing, IVRs, and call recording.
With Cirus Networks, experience a transformation in your business communications.
Talk to us today to discuss customising a CloudPBX solution to suit your requirements.
For the Hybrid Workplace:
- Mobile & Desktop Apps: Your phone system is as mobile as you are. Communicate effectively whether you’re at your desk, on the move, or working remotely.
- Presence Indicators: Real-time visibility of staff availability, including call status, meeting engagements, or remote working status.
- Fax Over IP: A modern, hardware-free solution for fax needs, enabling you to send and receive faxes directly from your computer or via email.
CloudPBX Contact Centre:
- Equip your business with essential tools for effective inbound call management, complete with detailed statistics and monitoring.
- Advanced features include campaign management, auto dialer, real-time agent monitoring, call recording, live wallboards, automatic call routing, and comprehensive reporting.
- Integrates seamlessly with popular CRMs like Salesforce, MS Dynamics, Zoho, and more, offering enhanced customer service experiences.
Browser and CRM Integration:
- Embed the full capabilities of Cirus Networks CloudPBX within your CRM or browser.
- Click-to-call functionality directly from your browser, streamlining sales and support operations.
Cirus CloudPBX Brochure to go in here
Frequently Asked Questions about CloudPBX
Absolutely! Cirus CloudPBX offers flexible plans, including pay-as-you-go and premium options that cover local, national, and mobile calls, allowing you to choose one that aligns with your usage.
Yes, you can. Cirus CloudPBX systems are designed to be compatible with standard fax machines.
Not necessarily. For users without the need for a physical handset, Cirus CloudPBX provides softphone options (mobile or desktop apps) as a convenient alternative.
Physical desk phones can connect via standard network cabling or WiFi. However, we recommend network cabling primarily. For power, using a Power over Ethernet (PoE) switch is advised, which powers handsets through the network cabling and eliminates the need for separate adapters. Our licensed cablers can assist with network cabling installation.
Cirus CloudPBX offers a comprehensive service package, including project management, transferring existing phone numbers, setting up necessary network equipment and phones, and providing personalised on-site or remote training for staff to ensure seamless integration.
Yes, Cirus Networks CloudPBX solutions are compatible with common web browsers and popular CRM software like Salesforce, ZohoCRM, Zendesk, and Microsoft Dynamics. They also offer specialised integrations for medical practices, like linking the phone system with Hotdoc for displaying patient information in a Medical Practice.
